Shipping Information:

All orders will ship within the specified period on your order. There are times that items might be on backorder; which we will notify you via email. We ship via US Postal Service. Rates are calculated based on weight and location of order. Your shipping charges will be reflected during checkout.

Refund, Returns and Cancellation Policies:

All refunds must be sent back within 14 days. Please email us at paris1026_2000@yahoo.com prior to sending item back for shipping instructions. WEBKINZ cannot be refunded for any reason!

Frequently Asked Questions:

We welcome your questions, comments or suggestions to improve your shopping experience. Our customers are most important to us! Please email us at paris1026_2000@yahoo.com and we will do our best to assist you.